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Changing Channels uncovers what it takes to get the next generation of technology to market. Join Larry Walsh, chief analyst and CEO of Channelnomics, for candid conversations with thought leaders, channel chiefs, and partner executives sharing actionable insights, best practices, and lessons learned in a channel that’s constantly changing. Each episode provides expert go-to-market guidance for enhanced performance in the channel.
Episodes
Saturday Apr 18, 2020
Saturday Apr 18, 2020
No business is immune to the economic impact of the COVID-19 pandemic. Despite having long-term and recurring contracts, managed service providers (MSPs) are feeling the pinch of the downturn as customers curtail or shut down operations. Many MSPs are reporting customers canceling contracts, downgrading services, or simply not paying. Fred Voccola, CEO of managed services tools provider Kaseya, says MSPs are resilient to economic downturns, if not resistant to recessions. However, he caveats his point of view that the world is experiencing depression-like economic conditions that will adversely affect MSPs as much as their customers. It’s when the world improves to more “recession-like” conditions that MSPs will recover and thrive faster than most businesses. Voccola shares more of what he sees in the managed services segment and his long-term outlook for MSPs in this episode of Pod2112.
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